To trade on the Platform you can respond to offers created by other users or create an offer yourself and wait for response of interested users.

1) If you create an offer yourself (read more here), you should wait for interested users to respond to it. You will receive pop-up notifications when a user is interested in your offer.

2) If you respond to an offer created by other user, you have to make sure you agree to the terms and conditions of the offer set by the user. Please read all the requirements before you send offer request and make sure you agree to them.

Once a user responds to an offer, a trade will be automatically opened and the time countdown will begin according to the timeframe set in the offer.

According to the rules of our platform, the trade can only be canceled by the taker (the user that responds to an offer).

If you are selling cryptocurrency, after the trade has been opened you have to provide the details required for the other user to send the fiat money.

If you are buying cryptocurrency, after the trade has been opened you have to wait for the details required from the selling user in order to be able to send the fiat money.

Trading process for the user who is selling cryptocurrency:

1. Provide the information required for the buyer to transfer / hand over the fiat money;

2. Wait to receive the fiat money from the buyer;

3. Confirm the receipt of the money;

4. The cryptocurrency will be sent automatically to the buyer.

Warning! Once you confirm the receipt of the fiat money, the cryptocurrency will be transferred automatically. It is impossible to reverse or dispute this action. You should never confirm the receipt of the fiat money unless you are sure you have received the money. Don’t trust screenshots confirming money transfer, close the trade only after you make sure you have received the money on your account!

Trading process for the user who is buying cryptocurrency:

1. Wait for the information required for you to transfer / hand over the fiat money to the seller;

2. Transfer or hand over the fiat money to the seller;

3. Wait for the confirmation of the money receipt from the seller;

4. You will automatically receive the cryptocurrency in your wallet.

Warning! For your safety, all communication related to the trade has to be carried out via Ennlo chat. To ensure secure trades, we use escrow method.